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2023 Exhibitor News

Melia Hotel's B2B portal Meliapro

Melia Hotels International Stand: A02
Melia Hotel's B2B portal Meliapro
MeliáPRO allows users flexible management and control of their business activity plus access to the best possible conditions

The company enhances its digitalisation strategy and reinforces its commitment to professional partners with a pioneering solution to respond to all their needs

Meliá Hotels International, one of the largest international hotel groups and a fast-growing company in Asia Pacific, is honoured to introduce MeliáPRO at ITCMA 2021, taking a step forward in strengthening its relationship with B2B partners in APAC.

MeliáPRO provides online services for all of the different B2B segments (corporate travellers, meeting and event organisers, travel agencies and tour operators), allowing users flexible management and control of their professional activity.

“MeliáPRO renews our commitment to all of the B2B partners that play such a fundamental role in our business development. It is a priority for us to meet their expectations and improve their customer experience, offering our best service with the most advanced technology. Based on our experience with consumers through, which has become a powerful tool for both sales and customer relationships, we are sure that will be a tool that meets all the needs of our professional partners" assured Rafael Soria, Global B2B Digital Sales & Marketing Director at Meliá Hotels International.

For corporate travellers, Melia Hotels International offers maximum flexibility and up to 20% discount in a wide range of hotels in the most important cities in the world. The website allows customers easy access to specialist hotels and all of the choices for hosting events and meetings.

For event organizers, MeliáPRO offers a simple system for reviewing the best hotels for each different type of event and the specific programmes offered by each brand in the MICE segment. MeliáPro also allows them to submit RFPs, better control costs and create websites for each event so that attendees can make bookings directly online.

Travel agents can make bookings for their clients through MeliáPRO and get instant commissions and a best rate guarantee. MeliáPro has already registered more than 100,000 travel agents.

Finally, tour operators and DMCs (Destination Management Companies) can also quickly and easily make bookings in their contracted hotels with real-time room availability.

To reward the loyalty of its professional partners, Meliá Hotels International offers exclusive discounts on their personal bookings through MeliáRewards program and the possibility to earn and redeem points for stays and a large choice of products and services thanks to agreements with leading international brands.

Founded in 1956 in Mallorca (Spain), Meliá Hotels International operates more than 380 hotels (portfolio and pipeline) throughout more than 40 countries, under the brands Gran Meliá Hotels & Resorts, Paradisus by Meliá, ME by Meliá, Meliá Hotels & Resorts, INNSiDE by Meliá, Sol by Meliá and TRYP by Wyndham. The Company is one of the leading companies in resort hotels, while also leveraging its experience to consolidate the growing segment of the leisure-inspired urban market. Its commitment to responsible tourism has led the Group to become the most sustainable hotel company in Spain and Europe in 2020, according to the SAM Corporate Sustainability Assessment (CSA). It also has ranked seventh in the Wall Street Journal's list of the 100 most sustainably managed companies in the world (and the leading travel company), and is the only Spanish travel company included in the list of “Europe’s Climate Leaders 2021” by Financial Times. Meliá Hotels International is also included in the IBEX 35 Spanish stock market index and it is the Spanish hotel leader in Corporate Reputation (Merco Ranking).  For more information, visit

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