SWAPCARD

Swapcard acts as our central hub for the event - it's our official event app, where you can access your online meetings diary, arrange 1-2-1 appointments, and more.

Please note: You should now have received your Swapcard login link. If you haven't, please contact tmsops@ntmllc.com.

To give your staff access to Swapcard, you must first ensure that you have registered them. Do this by heading to the REGISTER YOUR STAND STAFF page within the e-zone.

For more information about Swapcard, please take a look at our Swapcard exhibitor guide and FAQs or watch the below training session.

VIEW SWAPCARD EXHIBITOR GUIDE

When will I get access to Swapcard?

All the stand staff that have been registered via the e-zone will get a login email from Swapcard on 6 June.

Is there an app version available?

Yes, the app is available to download via the Apple App Store and Google Play Store - search for The Meetings Show 2023.

What are the appointment time slots, and how long is each appointment?

The appointment slots are on 28 June between 09:50 and 17:30 and on 29 June between 9:50 and 16:50. Each appointment slot is 20 minutes long.

Can a meeting location be changed?

Once booked it cannot. To change the location you will need to cancel the appointment and rebook.

How do I filter the attendee list?

Under the “Attendee" tab, you’ll see all the visible buyers that are on Swapcard. On the left-hand side, you will be able to filter the list by badge type, product and services interested in, primary activity and geographic responsibility.

How do I make a connection and arrange a meeting?

This is a buyer-led system; hosted buyers have the power to make appointments with the exhibitors. Once you have identified a hosted buyer you would like to meet, click on their profile to see their information and send them a connection request. If the buyer accepts, you can chat with them and arrange a meeting that the buyer then books. The hosted buyers can either make an appointment with you directly or via your exhibitor listing. Both ways feed into the diary for your stand. Meetings made via the exhibitor listing will need to be allocated to a staff member.

How many diaries does my stand have, and how do I add more?

Each stand is set up, as standard, to take one appointment at a time. You can increase your capacity by contacting tmsops@ntmllc.com

How do I add a member of my team to our stand profile?

Once your team have been added to Swapcard, the stand manager will also need to add them to the stand profile. To do this, simply click on your stand, select "Your Team", and press the "ADD A MEMBER" button on the right-hand side of the screen. You'll need to enter the same email address used to register them via the e-zone. It can take up to an hour for registrations to appear in Swapcard.