Georgie is a trusted expert in creating meaningful connections between companies and their audiences, leveraging her lifelong passion for delivering impactful engagement through world-class events and moments. With international, domestic and local as well as major, mass participation, business and community events under her belt, teamed with a long career in media and communications, Georgie brings a human lens to how we design Customer Experience (CX) and how every little detail impacts how a customer interprets, experiences and recalls a situation or event – from our senses to our built and natural environment to service. Today, Georgie brings her insights to the stage, inspiring audiences with real-world strategies to elevate CX, understand human behaviour and build lasting audience and customer loyalty. Her keynotes are dynamic, practical and rooted in decades of hands-on leadership, making her an invaluable voice for any organisation ready to transform how they connect and engage.